I have been trying to improve the wording on my website, but I keep rewriting the same pages. During my search, I found an online copywriting agency. I have never used an agency for writing, so I am curious about how people find the experience. Does working online make communication difficult? Did the writers understand what you wanted without meeting in person? I would really like to hear honest opinions from anyone who has tried this. What was the biggest advantage, and was there anything that bothered you?